An Analog phone line is a standard phone line, the kind you usually have at home.  At the office, its the kind of phone line that is connected to a Fax machine.

Phone companies also refer to standard Analog phone lines as POTS lines, POTS standing for Plain Old Telephone System.

Analog phone lines can come directly from the phone company.  Analog phone lines can also come from the phone company as DSL (Digital Subscriber Loop) or FIOS (FIber Optic Service) lines.  A DSL line is a digital line over copper wires, but the DSL Modem box they give you converts the digital signal back to a standard Analog phone line signal into a standard RJ11 phone line jack.  A FIOS line is a digital line over fiberoptic cable, but the FIOS Modem box they give you converts the digital signal back to a standard Analog phone line signal into a standard RJ11 phone line jack. Analog phone lines can also come from your Cable TV company as VoIP (Voice over Internet Protocol) lines.  A VoIP line is a digital line, but the VoIP Modem box they give you converts the digital signal back to a standard Analog phone line signal into a standard RJ11 phone line jack.  Vonage is also a VoIP phone line service that gives you a VoIP Modem box that converts their digital line to a standard Analog phone line signal into a standard RJ11 phone line jack.  MagicJack is similar to Vonage, but MagicJack is not recommended to use as its sound quality and connections can be unreliable.

If you are connecting DigiTel in a business office that has a digital phone system, virtually every digital phone system has some Analog phone lines that are connected to one or more Fax machines, and in most cases unused Analog lines are available.  If none are available, it is usually inexpensive for an Analog card to be added to your digital phone system.  Digital phone system Analog lines are called Extensions, and that is fine for connecting to DigiTel.  Ask your phone system provider to program the Analog Extension that will be connected to DigiTel to be a DID (Direct Inward Dialing) line.  When you are calling your DigiTel system when you are in the office, you can simply dial its Extension number.  But also programming that line as a DID line lets you dial the complete phone number to call into the system when you are calling from outside your office.

In all of these cases, if you are connecting more than one Analog phone line or extension to your DigiTel system, ask your phone line provider to put those lines into a Rollover Group (also known as a Hunt Group).  That way yoiu just need to tell your users the main phone number, and if that line is busy  the phone system will be programmed to rollover to ringing the next line.

Also in all of these cases, ask your phone line provider to check that Disconnect Supervision (also known as a CPC (Calling Party Control) Pulse is enabled on those lines.  That is a signal that will tell your DigiTel system when a user is finished with their dictation and has hung up their phone.
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